Original Commentary

Yes, this is Jake's idea of great customer service... actually Terrence was the one who added in that line about the broken computer, which goes a long way in showing what kind of person and businessman he is.

For those of you who don't recall what Jake did/does for a living: he used to work with Robert for Lemon Tech., but after an incident/ altercation with Miz Taylor decided to strike out on his own and make his own computer fixing business. His work place is more-or-less a table in Nuggets Cafe

Modern Commentary
Note that Jake doesn't turn to face Emily. You'd think a potential paying customer would get his full attention but, well, Jake - Terrence